IT & Tech Support
IT pods covering L1/L2 helpdesk, onboarding/offboarding, endpoint management, M365/Workspace, basic networking, cloud admin and security hygiene.
ISO 27001
Certified
70%
Cost Savings
7–10 Days
Time to Hire
98%+
Attendance Rate
500+
Professionals Placed
0
Lock-In Contracts
Manages digital infrastructure to ensure seamless operational continuity
A secure, responsive helpdesk without growing payroll.
- Reduce IT support costs by 50–70%
- Security-first: Intune, MFA, least-privilege
- ISO-aligned processes and runbooks
- ISO 27001 certified security
Roles We Place
- Helpdesk Technician (L1/L2)
- Systems Administrator
- Cloud & Security Specialist
Key Outcomes
Response & resolution
Security posture
Documentation
Our Services
What’s Included in Our IT & Tech Support Service
L1/L2 Helpdesk
Ticket triage, password resets, email/client issues, VPN, app access and escalation.
Zendesk, Freshservice, Jira SM
Endpoint & Intune
Intune enrollments, compliance policies, app deployment and conditional access.
Microsoft Intune, Defender, Autopilot
M365 & Google Admin
User provisioning, groups, shared mailboxes, licenses and permissions.
Microsoft 365 Admin, Google Admin Console
Networking Basics
Wi-Fi, VLAN changes, DNS/DHCP checks, firewall rule requests and VPN monitoring.
Cisco Meraki, Ubiquiti, Fortinet
Security Hygiene
MFA enforcement, least-privilege reviews, patch cadence and phishing simulations.
Defender XDR, SentinelOne, KnowBe4
Joiners/Movers/Leavers
Onboarding/offboarding, device prep, access reviews and asset registers.
ITIL runbooks, asset tools, checklists
ISO 27001 Certified Company
Ready to build your IT pod?
Pre-vetted candidates. No lock-in contracts. ISO 27001 certified.